Resident Complaints » Bonview Rehabilitation and Healthcare

  1. Health Inspection on March 1, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2019-04-02)
      • Keep residents' personal and medical records private and confidential. (Corrected 2019-04-02)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-04-02)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Corrected 2019-04-02)
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2019-04-02)
      • Ensure that residents are free from significant medication errors. (Corrected 2019-04-02)
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2019-03-01)
      • Provide and implement an infection prevention and control program. (Corrected 2019-04-02)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-04-02)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html