Resident Complaints » Sentara Nursing Center Portsmouth

  1. Health Inspection on August 31, 2017 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Have a program that investigates, controls and keeps infection from spreading. (Corrected 2017-10-15)
      • Review or revise the resident's care plan after any major change in physical or mental health. (Corrected 2017-10-15)
      • Provide medically-related social services to help each resident achieve the highest possible quality of life. (Corrected 2017-10-15)
      • Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. (Corrected 2017-10-15)
      • Provide necessary care and services to maintain or improve the highest well being of each resident . (Corrected 2017-10-15)
      • Ensure each resident receives an accurate assessment by a qualified health professional. (Corrected 2017-10-15)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html