Resident Complaints » Norfolk Health and Rehabilitation Center

Health Inspection on August 17, 2017 ^[1]

1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Ensure that residents are safe from serious medication errors. (Corrected 2017-09-27)
   • Provide routine and 24-hour emergency dental care for each resident. (Corrected 2017-09-27)

2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (Corrected 2017-09-27)
   • Try to resolve each resident's complaints quickly. (Corrected 2017-09-27)