Resident Complaints » Retama Manor Nursing Center/San Antonio North

  1. Health Inspection on January 31, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-02-01)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2019-02-01)
      • Keep residents' personal and medical records private and confidential. (Corrected 2019-02-01)
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2019-02-01)
      • Provide bedrooms that don't allow residents to see each other when privacy is needed. (Corrected 2019-02-01)

  2. Health Inspection on April 6, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-04-07)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html