Resident Complaints » Colonial Manor Care Center

  1. Health Inspection on February 26, 2019 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Corrected 2019-03-26)
      • Provide medically-related social services to help each resident achieve the highest possible quality of life. (Corrected 2019-03-26)

  2. Health Inspection on February 22, 2019 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2019-02-23)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-02-23)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2019-02-23)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2019-02-23)

  3. Health Inspection on January 11, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-02-11)
      • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Corrected 2019-02-11)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2019-02-11)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html