Resident Complaints » Spring Branch Transitional Care Center

  1. Health Inspection on May 31, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected N/A)
      • Provide or get specialized rehabilitative services as required for a resident. (Corrected N/A)
  2. Health Inspection on August 23, 2017 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (Corrected 2017-09-21)
      • Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. (Corrected 2017-09-21)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html