Resident Complaints » Arlington Villa Retirement Community

  1. Health Inspection on October 25, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-11-25)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-11-25)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2018-11-25)
      • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Corrected 2018-11-25)
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-11-25)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-11-25)
      • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Corrected 2018-11-25)
      • Provide and implement an infection prevention and control program. (Corrected 2018-11-25)
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2018-11-25)

  2. Health Inspection on July 19, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2018-07-20)
      • Keep all essential equipment working safely. (Corrected 2018-08-08)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html