Resident Complaints » Silver Lake Center

  1. Health Inspection on December 6, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2019-01-17)
      • Provide and implement an infection prevention and control program. (Corrected 2019-01-17)
      • Give residents a notice of rights, rules, services and charges. (Corrected 2019-01-17)
      • Dispose of garbage and refuse properly. (Corrected 2019-01-17)
      • Keep all essential equipment working safely. (Corrected 2019-01-17)
      • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. (Corrected 2019-01-17)
      • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (Corrected 2019-01-17)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Respond appropriately to all alleged violations. (Corrected 2019-01-17)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-01-17)
      • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected 2019-01-17)
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2019-01-17)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-01-17)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-01-17)
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2019-01-17)
      • Provide or obtain dental services for each resident. (Corrected 2019-01-17)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2019-01-17)
      • Ensure that residents are fully informed and understand their health status, care and treatments. (Corrected 2019-01-17)
      • Ensure each resident receives an accurate assessment. (Corrected 2019-01-17)
      • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Corrected 2019-01-17)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html