Resident Complaints » Arbors at Delaware

  1. Health Inspection on April 18, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2019-05-17)
      • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (Corrected 2019-05-17)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2019-05-17)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-05-17)
    3. Widespread: No actual harm with potential for minimal harm
      • Ensure residents have reasonable access to and privacy in their use of communication methods. (Corrected 2019-05-17)

  2. Health Inspection on August 28, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-10-05)
      • Respond appropriately to all alleged violations. (Corrected 2018-10-05)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-10-05)
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-10-05)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-10-05)

  3. Health Inspection on June 20, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-07-09)
      • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2018-07-09)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html