Resident Complaints » St Luke Lutheran Community-Portage Lakes

Health Inspection on April 6, 2019 ^[1]

1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Corrected 2019-05-10)
   • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2019-05-10)

2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2019-05-10)
   • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-05-10)

3. Widespread: No actual harm with potential for minimal harm

   • Post nurse staffing information every day. (Corrected 2019-05-10)