Resident Complaints » Westwood Health and Rehabilita

Health Inspection on March 6, 2019 ^[1]

1. Pattern: Immediate jeopardy to the resident health or safety

   • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2019-04-03)

2. Isolated: Actual harm that is not immediate jeopardy

   • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2019-04-03)
   • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-04-03)

3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2019-04-03)