Resident Complaints » Royal Springs Healthcare and Rehab

Health Inspection on October 12, 2018 ^[1]

1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. (Corrected 2018-11-14)
   • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-11-14)
   • Respond appropriately to all alleged violations. (Corrected 2018-11-14)
   • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-11-14)

2. Widespread: No actual harm with potential for minimal harm

   • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (Corrected 2018-11-14)