Resident Complaints » Keystone Ridge Post Acute Nursing and Rehab

  1. Health Inspection on October 18, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-11-21)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-11-21)
      • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Corrected 2018-11-21)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-11-21)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-11-21)

  2. Health Inspection on July 2, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-07-31)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2018-07-31)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-07-31)
      • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Corrected 2018-07-31)
      • Provide appropriate foot care. (Corrected 2018-07-31)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-07-31)
      • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Corrected 2018-07-31)
      • Provide or obtain dental services for each resident. (Corrected 2018-07-31)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-07-31)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-07-31)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-31)
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2018-07-31)

  3. Health Inspection on June 14, 2018 [1]

    1. Widespread: Actual harm that is not immediate jeopardy
      • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Corrected 2018-07-31)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-07-31)

  4. Health Inspection on January 2, 2018 [1]

    1. Pattern: Actual harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-02-15)
    2. Isolated: Actual harm that is not immediate jeopardy
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-02-15)
      • Honor each resident's preferences, choices, values and beliefs. (Corrected 2018-02-15)
    3. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-02-15)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-02-15)
      • Ensure the activities program is directed by a qualified professional. (Corrected 2018-02-15)
    4. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-02-15)
    5. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide activities to meet all resident's needs. (Corrected 2018-02-15)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-02-15)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-02-15)
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-02-15)
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-02-15)
      • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (Corrected 2018-02-15)
      • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Corrected 2018-02-15)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html