Resident Complaints » Maple Crest Health Center

  1. Health Inspection on December 18, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-02-26)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-02-26)
      • Ensure that residents are free from significant medication errors. (Corrected 2019-02-26)

  2. Health Inspection on November 2, 2017 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (Corrected 2017-12-04)
    2. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Store, cook, and serve food in a safe and clean way. (Corrected 2017-12-04)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. (Corrected 2017-12-04)
      • Have enough outside ventilation via a window or mechanical ventilation, or both. (Corrected 2017-12-04)
      • Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. (Corrected 2017-12-04)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident receives an accurate assessment by a qualified health professional. (Corrected 2017-12-04)
      • Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. (Corrected 2017-12-04)
      • Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. (Corrected 2017-12-04)
      • Have a program that investigates, controls and keeps infection from spreading. (Corrected 2017-12-04)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html