Resident Complaints » Immanuel Skilled Care Center

  1. Health Inspection on February 5, 2019 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide for the safe, appropriate administration of IV fluids for a resident when needed. (Corrected 2019-03-09)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2019-03-09)
      • Provide and implement an infection prevention and control program. (Corrected 2019-03-09)
      • Ensure meals and snacks are served at times in accordance with residentÂ’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of schedu (Corrected 2019-03-09)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide special eating equipment and utensils for residents who need them and appropriate assistance. (Corrected 2019-03-09)
      • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Corrected 2019-03-09)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-03-09)
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2019-03-09)
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2019-03-09)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-03-09)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html