Resident Complaints » Sweet Brook of Williamstown Rehabilitation & N Center

  1. Health Inspection on March 12, 2019 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-05-03)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-05-03)
    2. Pattern: Actual harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2019-05-03)
      • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. (Corrected 2019-05-03)
      • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (Corrected 2019-05-03)
    3. Isolated: Actual harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2019-05-03)
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2019-05-03)
    4. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Corrected 2019-05-03)
      • Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. (Corrected 2019-05-03)
    5. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2019-05-03)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-05-03)

  2. Health Inspection on October 30, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-12-01)

  3. Health Inspection on March 15, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2018-04-13)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html