Resident Complaints » Chapel Hill Nursing Center

  1. Health Inspection on August 30, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-09-28)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-09-28)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-09-28)

  2. Health Inspection on June 6, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected 2018-07-05)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-07-05)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-05)
      • Provide medically-related social services to help each resident achieve the highest possible quality of life. (Corrected 2018-07-05)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-07-05)
      • Ensure each resident receives an accurate assessment. (Corrected 2018-07-05)
      • Respond appropriately to all alleged violations. (Corrected 2018-07-05)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-07-05)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-07-05)
      • Plan the resident's discharge to meet the resident's goals and needs. (Corrected 2018-07-05)
      • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Corrected 2018-07-05)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html