Resident Complaints » Sterling Care at Frostburg Village

  1. Health Inspection on January 23, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-03-01)
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-03-01)
  2. Health Inspection on October 19, 2017 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (Corrected 2017-11-17)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. (Corrected 2017-11-17)
      • Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. (Corrected 2017-11-17)
      • Tell the attending physician the results of x-rays and other tests, in a timely manner. (Corrected 2017-11-17)
  3. Health Inspection on July 13, 2017 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Give or get specialized rehabilitative services per the patient's assessment or plan of care. (Corrected 2017-08-03)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html