Resident Complaints » Westgate Hills Rehab & Healthcare Center

  1. Health Inspection on February 7, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-03-13)
      • Provide medically-related social services to help each resident achieve the highest possible quality of life. (Corrected 2019-03-13)
      • Respond appropriately to all alleged violations. (Corrected 2019-03-13)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-03-13)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2019-03-13)
      • Provide activities to meet all resident's needs. (Corrected 2019-03-13)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-03-13)
      • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is ne (Corrected 2019-03-13)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-03-13)
      • Ensure each resident receives an accurate assessment. (Corrected 2019-03-13)

  2. Health Inspection on December 27, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (Corrected 2019-01-23)
    2. Widespread: No actual harm with potential for minimal harm
      • Assure the security of all personal funds of residents deposited with the facility. (Corrected 2019-01-23)
    3. Pattern: No actual harm with potential for minimal harm
      • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. (Corrected 2019-01-23)

  3. Health Inspection on October 19, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Respond appropriately to all alleged violations. (Corrected 2018-11-29)
      • Ensure each resident receives an accurate assessment. (Corrected 2018-11-29)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-11-29)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-11-29)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-11-29)

  4. Health Inspection on September 25, 2018 [1]

    1. Widespread: No actual harm with potential for minimal harm
      • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. (Corrected 2018-10-16)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html