Resident Complaints » Landmark of Louisville Rehabilitation and Nursing,

  1. Health Inspection on March 8, 2019 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2019-04-26)
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2019-04-26)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-04-26)
      • Have a plan that describes the process for conducting QAPI and QAA activities. (Corrected 2019-04-26)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-04-26)
    2. Isolated: Immediate jeopardy to the resident health or safety
      • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install (Corrected 2019-04-26)
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2019-04-26)
      • Ensure each residentÂ’s drug regimen must be free from unnecessary drugs. (Corrected 2019-04-26)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2019-04-26)
    3. Isolated: Actual harm that is not immediate jeopardy
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2019-04-26)
      • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. (Corrected 2019-04-26)
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2019-04-26)
    4. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2019-04-26)
    5. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2019-04-26)
      • Respond appropriately to all alleged violations. (Corrected 2019-04-26)
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2019-04-26)
    6. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2019-04-26)
      • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Corrected 2019-04-26)
      • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. (Corrected 2019-04-26)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-04-26)

  2. Health Inspection on July 12, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-08-16)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Corrected 2018-08-16)
      • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected 2018-08-16)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-08-16)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-08-16)
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-08-16)
      • Respond appropriately to all alleged violations. (Corrected 2018-08-16)

  3. Health Inspection on June 1, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-07-10)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-10)
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-07-10)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html