Resident Complaints » The Grandview Nursing and Rehabilitation Facility

  1. Health Inspection on March 28, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-04-20)

  2. Health Inspection on July 20, 2018 [1]

    1. Widespread: Immediate jeopardy to the resident health or safety
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-10-10)
      • Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. (Corrected 2018-10-10)
      • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly (Corrected 2018-10-10)
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2018-10-10)
    2. Pattern: Immediate jeopardy to the resident health or safety
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-10-10)
      • Respond appropriately to all alleged violations. (Corrected 2018-10-10)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-10-10)
    3. Isolated: Immediate jeopardy to the resident health or safety
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2018-10-10)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-10-10)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-10-10)
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2018-10-10)
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2018-10-10)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-10-10)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-10-10)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-10-10)
    4. Isolated: Actual harm that is not immediate jeopardy
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2018-10-10)
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-10-10)
    5. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2018-10-10)
      • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is ne (Corrected 2018-10-10)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html