Resident Complaints » Hilltop Lodge Nursing Home

  1. Health Inspection on December 13, 2018 [1]

    1. Widespread: Immediate jeopardy to the resident health or safety
      • Respond appropriately to all alleged violations. (Corrected 2018-12-20)
    2. Isolated: Immediate jeopardy to the resident health or safety
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-12-20)
    3. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (Corrected 2018-12-20)

  2. Health Inspection on April 24, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Corrected 2018-05-22)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-05-22)
      • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2018-05-22)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-05-22)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html