Resident Complaints » Belleville Health Care Center

  1. Health Inspection on October 16, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Corrected 2018-11-15)
      • Provide and implement an infection prevention and control program. (Corrected 2018-11-15)
      • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2018-11-10)
      • Ensure residents have reasonable access to and privacy in their use of communication methods. (Corrected 2018-11-10)
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-11-10)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-11-10)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-11-10)
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2018-11-10)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-11-10)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-11-10)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-11-10)
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2018-11-10)
      • Ensure each resident receives an accurate assessment. (Corrected 2018-11-10)
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-11-10)
      • Provide routine and 24-hour emergency dental care for each resident. (Corrected 2018-11-10)
      • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (Corrected 2018-11-10)
    4. Widespread: No actual harm with potential for minimal harm
      • The resident has the right to receive notices in a format and a language he or she understands. (Corrected 2018-11-10)

  2. Health Inspection on July 24, 2018 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-07-24)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html