Resident Complaints » Bettendorf Health Care Center

  1. Health Inspection on February 6, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-02-23)
  2. Health Inspection on November 27, 2017 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. (Corrected 2017-12-12)
  3. Health Inspection on September 14, 2017 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. (Corrected 2017-10-17)
    2. Isolated: Actual harm that is not immediate jeopardy
      • Have enough nurses to care for every resident in a way that maximizes the resident's well being. (Corrected 2017-10-17)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2017-10-17)
      • Use a registered nurse at least 8 hours a day, 7 days a week. (Corrected 2017-10-17)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. (Corrected 2017-10-17)
      • Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. (Corrected 2017-10-17)
      • Employ staff that are licensed, certified, or registered in accordance with state laws. (Corrected 2017-10-17)
      • Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. (Corrected 2017-10-17)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html