Resident Complaints » Rolling Hills Healthcare Center

  1. Health Inspection on February 6, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (Corrected 2019-03-04)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-03-04)
  2. Health Inspection on November 29, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-12-28)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-12-28)
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-12-28)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-12-28)
      • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Corrected 2018-12-28)
      • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Corrected 2018-12-28)
      • Ensure that the resident and his/her doctor meet face-to-face at all required visits. (Corrected 2018-12-28)
  3. Health Inspection on October 2, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2018-10-25)
  4. Health Inspection on August 8, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-09-06)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide routine and 24-hour emergency dental care for each resident. (Corrected 2018-09-06)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-09-06)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-09-06)
  5. Health Inspection on June 28, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-20)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html