Resident Complaints » Westpark a Waters Community

  1. Health Inspection on March 27, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-04-25)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-04-25)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-04-25)
      • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. (Corrected 2019-04-25)
      • Respond appropriately to all alleged violations. (Corrected 2019-04-25)
      • Give residents a notice of rights, rules, services and charges. (Corrected 2019-04-25)
      • Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (Corrected 2019-04-25)

  2. Health Inspection on December 18, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-01-14)

  3. Health Inspection on August 14, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide doctor's orders for the resident's immediate care at the time the resident was admitted. (Corrected 2018-09-12)
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2018-09-12)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html