Resident Complaints » Village at Victory Lakes, The

  1. Health Inspection on September 11, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2018-09-28)
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2018-09-28)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-09-28)
  2. Health Inspection on August 16, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-08-31)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html