Resident Complaints » Jacksonville Skilled Nursing & Rehab

  1. Health Inspection on February 20, 2019 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-03-20)
    2. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Have a plan that describes the process for conducting QAPI and QAA activities. (Corrected 2019-03-20)
      • Respond appropriately to all alleged violations. (Corrected 2019-03-20)
      • Keep all essential equipment working safely. (Corrected 2019-03-20)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected 2019-03-20)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to organize and participate in resident/family groups in the facility. (Corrected 2019-03-20)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-03-20)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2019-03-20)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2019-03-20)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-03-20)
    5. Widespread: No actual harm with potential for minimal harm
      • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2019-03-20)

  2. Health Inspection on December 17, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2019-01-31)

  3. Health Inspection on September 19, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that the resident and his/her doctor meet face-to-face at all required visits. (Corrected 2018-10-05)

  4. Health Inspection on August 13, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2018-08-28)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html