Resident Complaints » Heartland of Galesburg

  1. Health Inspection on January 3, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2019-01-23)
      • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (Corrected 2019-01-23)

  2. Health Inspection on August 29, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-09-18)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html