Resident Complaints » Avantara Evergreen Park

  1. Health Inspection on April 18, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2019-04-29)

  2. Health Inspection on February 5, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2019-02-18)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2019-02-18)

  3. Health Inspection on December 11, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-12-28)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-12-28)
      • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. (Corrected 2018-12-28)
      • Plan the resident's discharge to meet the resident's goals and needs. (Corrected 2018-12-28)

  4. Health Inspection on August 21, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-09-11)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor each resident's preferences, choices, values and beliefs. (Corrected 2018-09-11)

  5. Health Inspection on July 6, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-07-20)
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-07-20)
      • Ensure each resident receives an accurate assessment. (Corrected 2018-07-20)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-07-20)
      • Provide and implement an infection prevention and control program. (Corrected 2018-07-20)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-07-20)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html