Resident Complaints » Gardenview Manor

  1. Health Inspection on December 6, 2018 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-12-18)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. (Corrected 2018-12-18)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that the resident and his/her doctor meet face-to-face at all required visits. (Corrected 2018-12-18)
    4. Widespread: No actual harm with potential for minimal harm
      • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly (Corrected 2018-12-18)
      • Have a plan that describes the process for conducting QAPI and QAA activities. (Corrected 2018-12-18)

  2. Health Inspection on November 1, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-11-19)
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2018-11-19)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-11-19)

  3. Health Inspection on October 9, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-12-18)

  4. Health Inspection on September 5, 2018 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2018-09-26)
      • Respond appropriately to all alleged violations. (Corrected 2018-09-26)
      • Not hire anyone with a finding of abuse, neglect, exploitation, or theft. (Corrected 2018-09-26)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-09-26)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-09-26)
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2018-09-26)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-09-26)
      • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2018-09-26)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-09-26)

  5. Health Inspection on August 8, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2018-08-17)

  6. Health Inspection on July 3, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Corrected 2018-07-04)
    2. Widespread: No actual harm with potential for minimal harm
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2018-07-04)

  7. Health Inspection on June 22, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-07-03)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html