Resident Complaints » Carlton at the Lake, The

  1. Health Inspection on April 8, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2019-04-29)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2019-04-29)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2019-04-29)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-04-29)

  2. Health Inspection on February 8, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide for the safe, appropriate administration of IV fluids for a resident when needed. (Corrected 2019-03-05)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2019-03-05)

  3. Health Inspection on October 26, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-11-28)
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-11-28)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html