Resident Complaints » West Suburban Nursing & Rehab Center

  1. Health Inspection on March 21, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2019-04-09)

  2. Health Inspection on October 9, 2018 [1]

    1. Pattern: Immediate jeopardy to the resident health or safety
      • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the residentÂ’s advance directives. (Corrected 2018-10-22)
    2. Isolated: Immediate jeopardy to the resident health or safety
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2018-10-22)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-10-22)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-10-22)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-10-22)

  3. Health Inspection on August 24, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-09-12)
      • Respond appropriately to all alleged violations. (Corrected 2018-09-12)

  4. Health Inspection on August 16, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2018-09-04)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html