Resident Complaints » Grove of Fox Valley,The

  1. Health Inspection on August 14, 2017 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • 1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. (Corrected 2017-08-30)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure that special or therapeutic diets are ordered by the attending doctor. (Corrected 2017-08-30)
  2. Health Inspection on December 1, 2016 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. (Corrected 2016-12-10)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html