Resident Complaints » Eastern Plumas Hospital- Portola Campus Distinct Part/Skilled Nursing Facility

  1. Health Inspection on February 13, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-05-06)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-05-06)

  2. Health Inspection on February 1, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-04-05)

  3. Health Inspection on January 24, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-03-06)

  4. Health Inspection on January 2, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-01-28)

  5. Health Inspection on December 6, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2019-01-24)
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2019-01-24)
      • Protect each resident from the wrongful use of the resident's belongings or money. (Corrected 2019-01-24)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2019-01-24)

  6. Health Inspection on August 31, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. (Corrected 2018-10-18)
      • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-10-18)
      • Ensure each resident receives an accurate assessment by a qualified health professional. (Corrected 2018-10-18)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html