Resident Complaints » Beverly West Healthcare

  1. Health Inspection on April 19, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-04-25)

  2. Health Inspection on April 1, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2019-04-08)
      • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is ne (Corrected 2019-04-08)

  3. Health Inspection on March 21, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. (Corrected 2019-03-27)

  4. Health Inspection on March 12, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-04-02)

  5. Health Inspection on February 15, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-04-12)

  6. Health Inspection on January 28, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2019-02-11)

  7. Health Inspection on January 1, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-01-07)

  8. Health Inspection on December 31, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2019-01-07)

  9. Health Inspection on December 24, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-01-07)

  10. Health Inspection on December 11, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2019-01-08)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2019-01-08)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-01-08)

  11. Health Inspection on December 3, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-01-03)

  12. Health Inspection on November 24, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2019-01-07)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2019-01-07)

  13. Health Inspection on November 17, 2018 [1]

    1. Widespread: Immediate jeopardy to the resident health or safety
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2019-02-26)
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2019-01-03)
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2019-02-26)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2019-03-13)
      • Ensure that residents are free from significant medication errors. (Corrected 2019-01-03)
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2019-02-26)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. (Corrected 2019-03-13)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-03-13)
      • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Corrected 2019-02-26)

  14. Health Inspection on November 7, 2018 [1]

    1. Widespread: Immediate jeopardy to the resident health or safety
      • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2018-12-12)
    2. Pattern: Immediate jeopardy to the resident health or safety
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-12-12)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2018-12-12)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-12-12)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Corrected 2018-12-12)
      • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Corrected 2018-12-12)

  15. Health Inspection on September 19, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-10-08)

  16. Health Inspection on September 10, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-10-10)
      • Provide and implement an infection prevention and control program. (Corrected 2018-10-15)
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2018-10-10)
      • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Corrected 2018-10-15)

  17. Health Inspection on August 29, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2018-10-11)
      • Post nurse staffing information every day. (Corrected 2018-10-11)
      • Provide and implement an infection prevention and control program. (Corrected 2018-10-11)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2018-10-11)
      • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Corrected 2018-10-11)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-11-11)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-10-11)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html