Resident Complaints » Del Rio Convalescent Center

  1. Health Inspection on September 14, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide necessary care and services to maintain or improve the highest well being of each resident . (Corrected 2018-10-12)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-10-12)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-10-12)
  2. Health Inspection on August 13, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-08-28)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html