Resident Complaints » The Covington Care Center

Health Inspection on January 9, 2019 ^[1]

1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2019-02-09)
   • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2019-02-09)

2. Pattern: No actual harm with potential for minimal harm

   • Keep all essential equipment working safely. (Corrected 2019-02-09)
   • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (Corrected 2019-02-09)