No actual harm with potential for more than minimal harm that is not immediate jeopardy
Provide housekeeping and maintenance services.
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Provide necessary care and services to maintain or improve the highest well being of each resident .
Provide care by qualified persons according to each resident's written plan of care.
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.