No actual harm with potential for more than minimal harm that is not immediate jeopardy
Provide housekeeping and maintenance services.
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Provide care by qualified persons according to each resident's written plan of care.
Provide necessary care and services to maintain or improve the highest well being of each resident .
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.