Review of Wheaton Franciscan Health Care - Terrace at St Francis

2 Star User Review

I wish I had thought of checking for reviews before bringing my husband here. We did a tour and it "appeared" to be a nice facility. After being here just 4 days, we have totally changed our minds.

My husband had a total knee replacement & is supposed to have his pain medication 45-60 min. before physical therapy. Their excuse for not getting it to him until the time of his therapy is that they're not sure when he will be having therapy. Have they no schedule or charts???

The technology is out of the 90s. The TVs and beds are ancient, and the internet is extremely slow. The bed actually cranks up and down. The furniture is in very poor condition, and the rooms have no amenities.

The ice packs are shared by all the patients. The 3rd floor is not being kept clean at all, and their excuse is construction on an upper floor. That doesn't explain all the dirt in the halls for 3 days, nor does it explain the dirt on the window sills, and on the TV. The dining room is not nearly big enough for all the patients.

The physical therapist seems good, but I’m not sure, because my husband doesn’t seem to be progressing as he should, but that could be because of the pain med issue.

I could go on and on. Finally, don't bring a loved one here.