1 Star User Review
The whole goal of this facility is to rehabilitate residents to return home. However, the staff is unmotivated and untrained to do so. There are inoperable flow meters and suction units on the wall to give the illusion of a functioning facility which is supplemented by portable units that may or may not work in an emergency which the staff is not trained for and may or may not respond in time to.
Policies are quoted at convenience without evidence of actually being a true policy. Medicare and private insurance monies are spent without regard to actual production of outcome. All residents are fed the same diet despite restriction status and placed on insulin making medication and outcome costs higher as well as exposure costs greater.
The education of their contracted respiratory staff is terrible and highly lacking. Their management is not held to standard of registration status and is only certified. Basic respiratory concepts elude half of their staff and constitute infection control issue and high cost in care. The lack of consistency in pulmonologist care adds to this issue and ignorance. Better suited would be a contract with local pulmonology which is who treats them with their frequent transports to Tacoma General and St. Josephs.
In short, there is a lack of available facilities for this area to send their family members for rehabilitation that have advanced airways or ventilator needs and Park Rose has taken advantage of this and is making money off a horrible situation. I addition, they are in continuous remodeling, or basically have signs up to make excuses for a crumbling inside.