River View on the Appomattox Health & Rehab Center Hopewell, Virginia 23860
Poorly run facility. Never enough CNA's to adequately care for the number of residents that they are assigned….frequently 20 residents to 1 CNA. Call light response time is anywhere from 30 to 45 minutes. Skeleton staff on weekends even though residents require the same care 24 hours a day, 7 days a week. Complaints by family members and by residents are ignored. Definitely a For Profit organization and at the resident's expense.