1 Star User Review
Grossly understaffed, unable to keep staff for any length of time, memory unit is nothing more than a hall with a locked door. None of the aides are specifically trained in memory care. Most of them do the best they can, but there are not enough of them in any area. Administration does not respond to concerns of families. Housekeeping is inadequate. Food is served cold and is seldom on time. Kitchen is dirty.
Very disappointing. A slap in the face to Katy residents and to those forced to live there. Will be moving my dad out as quickly as I can locate a bed in another facility.