1 Star User Review
I recently had my Mother at Ridgecrest in Forney Texas, when I toured the facility we were promised my Mother would receive the following: Fine dining, clean and comfortable surroundings, therphy to regain her strength, regular assistance with bathing, going to the bathroom, ect..what she got, cold bland food with limited choices, her bathroom was cleaned only twice in the two weeks she was there, she called for help and often had to wait 45-60 to go to the bathroom and only two baths..my Mother is a very clean person so when she asked for a bath, she was told, "we are short staffed and the evening shift will have to help you", again the second shift told her "you are not on my list to give you a bath so you'll have to wait until the day shift"..my Mother would call me in tears, one of the two baths she received was by one of your evening NURSES, not her aide, Mother said, this nurse was working I believe two different halls that day, I think she was giving injections or something and answered her light, when Mother embarrassed and crying from lying in her urine for three hours, this nurse immediately took her to the shower, talked to her as a person, Mother said they laughed and joked about this nurse riding her motorcycle (Mother used to ride also) and while Mother was brushing her teeth this nurse had changed her whole bed and taken her fresh ice water, my Mother still talks about this nurse and wanted me to make sure someone knew what a tresure you have. I'm not sure what her name is though. The overall experience of Ridgecrest was terrible, I hope the patients there have a love one to watch out for them.