1 Star User Review
I have a family member who resides in Golden Acres and I have visted her on many occasions. Their is not enough staff on her floor to take care of the her. She does not get a good bath- she smells bad and I give her a good bed bath when I am there.You push the call light and it is a long time before it is answered. The desires and wants of the patient are not handled by the nurses- they do what they want to do. I feed my family member when I am there-the staff comes in and never offers to take over to feed my aunt. When I request to speak with the administrator or DON they never come to the room to speak to me. The staff never appears happy. My aunt is in bed everytime I come see her and she is often bored with no activities to do in her room, This facility works with limited staff and pays their workers cheap and cheap service is what my aunt ends up with every day. Please take your love one to another facility in the metroplex