1 Star User Review
I would give this facility a terrible recommendation. The facility is new and clean - that's all it has going for it. The level of care is terrible. My aunt was admitted for rehab at 6:00 p.m. out of the hospital, and fell at 9:00 p.m. She begged them to take her to the hospital as she was bleeding from her head and was on blood thinners. They would not call an ambulance. It took them 3 hours before calling an ambulance - after midnight! If you could have seen her face, you would wonder why she wasn't immediately taken to the hospital. They had no idea how to get her picked up from the floor. She rang the bell from the bathroom and it took them some time to get there. Their first question to her was are you hurt?! (Duh!) Their second question was can you get up?! NOT assisting her, just asking the idiotic questions. The food was terrible and not much of it. I would NOT recommend anyone going to this facility. Clean and new is one thing, but you are hoping your loved one is getting care and being looked after. NOT a good experience. We took her home from the hospital and immediately had her placed elsewhere the next day.