Review of Hillview Community Living Center

4 Star User Review

Small Nursing home, allows for more one on one time with the residents. Residents are treated like family, and seem to generally care for staff members as well. Programs are in place for restorative care (walking, eating, etc) by nursing staff. Food is reasonable to taste & well rounded, but dining room is crowded. Need to work on serving different menu as many residents say they eat the same foods repeatedly. Staffing is at appropriate levels for state and corporate levels, but could use one more per shift most days. Equipment for staff needs updating but is satisfactory for its use. Transitional Care Unit is new, and beautiful and the new Therapy Gym is wonderful. Nursing staff is all around friendly and helpful; could use a morale boost. Administrative staff is okay, social services and activities regularly on floor seeking out/ talking with residents, administrator and DON readily available to staff and residents, but not on floor too often initiating contact. Activities could be increased and having different levels would be helpful.