1 Star User Review
I have never wanted to offer a poor review about anything until now. There's a poster in the lobby with very appetizing food on it but that's not what my family member received. The breakfast was "toast" that was white bread that had not been toasted but perhaps baked and it was all cold. The facility is old and filthy. There's a stench that you cannot miss no matter where you are in the building. The therapy gym on the main floor seems respectable and we all appreciated the therapists involved in our loved ones care. Most of the nurses were nice but many seemed brand new and dangerously inexperienced, clearly unsupported, understaffed, intimidated by superiors, and most seemed to be trying to make the best of a depressing working environment. We quickly moved my family member to another facility because of the overall uneasiness we all felt about keeping them here. I did not realize the scores they've received from the review boards but it makes sense to us now.