1 Star User Review
ugh is all i have to say! the administrator actually dared our family to call state a few weeks ago! So i did! instead of addressing our concerns and putting our fears at ease, he just got right back in our face like he is untouchable! Most of the nurses are wonderful i will say, but they are terribly overworked, and the aides are overworked and understaffed, which might explain for their rudeness!!! They never have clean sheets our towels! I once asked where my mother's shirt was and the aide said 'lets check in laundry' and i saw behind the doors, laundry was actually to the ceiling and the smell was atrocious! i've heard them tour people and make all these wonderful promises….all lies! it used to be a great place, but in recent weeks its been horrible!