Review of The Riverside

1 Star User Review

My parent was sent to the Riverside Residence at w. 87th st. in Manhattan for rehabilitation. The staff routinely ignored my parent, refused to clean the bathroom, which reeked of urine and feces. My parent was denied medical care, denied access to their medications, ignored, refused transport to a hospital for blood sugar soaring over 450. When called, the physician on staff claimed to be too busy, in charge of many floors. He referred to his patients as "beds". He said "do you know ho many beds I have?" My parent died as a result of utter neglect. Sending your relative to this facilty is ust like sending them to the morgue, with an unpleasant detour.